
Customer Service Representative
Contractor Remote posted 2 months ago in Accounting / Finance Shortlist Email JobJob Description
Will need to be able to work in office once they are asked to return. (PROOF OF VACCINATION REQUIRED).
Job description:
• The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries.
• This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry.
• The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.
Minimum requirements:
Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; Strong communication skills (verbal and written); Innovative thinking; Detail-oriented; Strong problem solving and decision making skills; Flexible; Team-oriented; Client focused; Positive attitude.
Call center experience desired
Training is 5 weeks Monday – Friday 6am-9pm local time. Shift bids based on performance associate successfully completes training, shifts will be provided. Schedules can be ANYWHERE between 7am – 10pm with OT Monday-Sunday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.
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